1. Parties to the agreement.
The agreement on accession to the Regulations (adoption of the Regulations) is concluded between the Internet service for the exchange of digital (electronic) currencies, then the Contractor - on the one hand, and those who used the services of the Contractor, then the Customer - on the other hand.
2. List of terms.
2.1. Exchange of digital (electronic) currencies is a controlled process of providing services for the exchange of digital (electronic) currencies for fiat money and in the opposite direction, which is carried out by the Contractor in favor of the Customer in accordance with this Regulation.
2.2. Customer - an individual who has accepted the terms of this Regulation and joined it.
2.3. Digital (electronic) currency is a set of electronic data (digital code or designation) contained in the information system, which are offered and (or) can be accepted as a means of payment, which is not a monetary unit of the Russian Federation, a monetary unit of a foreign state and (or ) an international monetary or unit of account, and (or) as an investment and in respect of which there is no person obliged to each owner of such.
2.5. The public offer refers to the information displayed by the Contractor about the conditions for filing an application.
3. Terms of Agreement.
3.1 This agreement is considered organized due to the terms of the public offer, which is formed as a result of the application by the Customer and is one of the main components of this agreement.
3.2 The main component of the public offer is the application of the Customer in a completed form, confirming his exact intentions to exchange digital (electronic) currencies for fiat money or in the opposite direction, or one digital (electronic) currency for another in any of the directions supported by the Contractor.
3.3 Time, date, and other parameters of the application are created by the Contractor automatically at the time the Customer completes the application.
3.3.1 The moment of completion of the formation by the Customer of the application, in accordance with these Regulations, the Contractor considers filling out the "Payment Information" form with the subsequent acceptance of the Service Regulations (agreement) and sending the specified form to the Contractor by pressing the red "Exchange" button
3.3.2 The Contractor considers the application to be accepted by the Customer at the time it appears in the "My applications" section of the Customer's personal account, the corresponding record indicating the identification number assigned to the application (ID; #).
4. Rights and obligations of the parties.
4.1 The Customer undertakes to pay for the application for the details of the Contractor no later than 12 minutes after the assignment of the ID to the corresponding application.
4.2 The obligations of the Contractor to the Customer, in accordance with this Regulation (agreement), shall be deemed to have arisen at the time the Customer fulfills its obligations in accordance with clause 4.1 of this Regulation in full.
4.3 The Contractor is obliged to provide the service to the Customer in accordance with clause 4.2 of these Regulations (agreement) no later than 30 minutes.
4.4 The Contractor is liable to the Customer only within the transaction amount specified in the application and only for the exchange of one digital (electronic) currency for another or fiat money for a digital (electronic) currency, or in the opposite direction.
4.5 The Contractor does not guarantee that his services will be available around the clock and daily. The Contractor does not bear any responsibility for losses, unearned profits or expenses of the Customer arising as a result of the Customer's lack of access to the Contractor's website and services.
4.6 The Contractor is not liable for losses, unearned profits and costs of the Customer arising from delays, errors or failures in bank payments or electronic transfers.
4.7 The Contractor is not responsible for losses, unearned profits and expenses of the Customer arising from the personal expectations of the Customer in relation to the Contractor's tariff rates, the profitability of transactions and other subjective factors related to the Customer's expectations.
4.8 The Contractor is not responsible and does not compensate the Customer for losses in the event of an imperfect exchange due to incorrectly specified details when placing an application by the Customer and does not undertake actions aimed at refunding funds from third party accounts.
4.9 The Customer guarantees compensation for the Contractor's losses in cases of claims or claims directly or indirectly related to the use of the Contractor's services by the Customer, with the exception of losses caused by deliberate or negligent actions of the Contractor.
4.10 The Customer guarantees that he owns or has sufficient legal authority to dispose of fiat funds and digital (electronic) assets used by him in his transactions. In case of transfer of details or a link for payment to a third party, such an application will be suspended for full identification of the Customer.
4.11 The Customer undertakes not to falsify communication flows related to the operation of the Service.
4.12 The Customer acknowledges that the content of the Contractor's website (www.ccdesk.cc) is protected by copyright laws. Unauthorized use of the content of the site (www.ccdesk.cc) is illegal and may lead to administrative prosecution from the legitimate owners of the resource.
4.13 The Customer guarantees that he uses the services of the Contractor without the purpose of participating in fraudulent and other illegal schemes and actions. In case of suspicion of fraudulent origin of the payment, the refund can be made through the support service of the payment system.
4.14. The Customer undertakes not to abuse the actions of the Contractor's bonus and affiliate programs and services friendly to him, as well as not to create intentionally unpaid applications.
4.15 Any refund procedure for any reason can take from 30 minutes to 7 calendar days, depending on the payment system. Any unmotivated request for a refund (request for a refund in order to cancel an accepted application, request for a refund of re-sent funds without creating an application, if it is not possible to make a transfer to the exchange details specified by the Customer and provided that the Customer cannot provide alternative details to complete the exchange, in if the Customer grossly violates these Regulations (agreement), allows himself to insult the Contractor) is made with the deduction of the Contractor's remuneration, in accordance with the tariff scale, and commissions of payment systems.
4.16 In order to prevent illegal actions involving the Contractor in such, the Contractor has the right to request any documents for verification of the Customer.
4.17 The Contractor provides information about the Customer and transactions made on his behalf to law enforcement agencies in the event that law enforcement officers provide legal acts in accordance with the Criminal Procedure Code.
4.18 The Customer undertakes not to interfere with the work of the Contractor and not damage its software and hardware.
4.19 In its legal relationship with the Contractor, the Customer undertakes to act exclusively within the framework of the current law, not to falsify communication flows and not create obstacles for the operation of the Contractor's program code.
5. Mutual settlements of the parties.
5.1. If the account of the Contractor receives an amount that exceeds the amount specified in the application by 10 or more percent, the Contractor has the right to refuse to execute the application unilaterally and return all funds to the details specified by the Customer during registration, withholding commission costs and other costs associated with the implementation of transactions.
5.2. In the event that fiat money or digital (electronic) currencies are not sent by the Contractor to the specified details of the Customer within 24 hours, the Customer has the right to demand termination of the agreement and cancel his application, return fiat money or digital (electronic) currencies to his account in in full. An application for termination of the agreement and the return of fiat money or digital (electronic) currencies is carried out by the Contractor in the event that the corresponding funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the application, the return of fiat money or digital (electronic) currency is made within 24 hours from the receipt of the request to terminate the application. If the delays in the return arose not through the fault of the Contractor, he is not responsible for them.
5.3. If fiat money or digital (electronic) currencies are not received from the Customer to the Contractor's account within the time specified at the time the application is formed, from the moment the Customer submits the application, the Contractor unilaterally refuses to satisfy the application. The customer may not be notified of this. If fiat money or digital (electronic) currencies arrive at the Contractor's details after the specified period, then such funds are transferred back to the Customer's account, minus all costs associated with the implementation of transactions.
5.4. If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the settlement system, the Contractor shall not be liable for damage resulting from delays in the receipt of fiat money or digital (electronic) currency. In this case, the Customer agrees that all claims on his part will be presented to the settlement system, while the Contractor promotes the implementation of the Customer's legal rights to the best of his ability within the framework of the law.
5.5. In case of detection of falsification of communication flows or exposure, in order to interfere with the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the recalculation, he has the right to refuse to join the Regulations (agreement) and fiat money or digital (electronic) currency will be transferred to the details specified by the Customer after full verification of the Customer's identity, carried out in accordance with this Regulation (agreement).
5.6. The Contractor is not liable to the Customer for the damage suffered and other negative consequences arising in the event of the Customer committing errors of any kind when transferring digital (electronic) currency or fiat money.
5.7. According to the public offer "Qiwi wallet", any funds transferred through the designated payment system can be blocked for additional verification by the Security Service of Qiwi Bank (JSC). The bank does not disclose the algorithm for identifying doubtful payments; the funds are blocked for a period of up to 48 hours. By the decision of the Security Service of Qiwi Bank (JSC), the funds are either transferred to the recipient, or returned to the sender. These events refer to circumstances of force majeure (force majeure).
5.7.1. In the event of the occurrence of the circumstances described in clause 5.7. the parties undertake to exchange the relevant information through the channels specified in the "Contacts" section within 5 minutes from the moment the aforementioned circumstances occur.
5.8. The Contractor reserves the right to suspend the execution of the Customer's application if it meets the criteria for questionable or illegal operations according to the complaint of the Service partners. In this case, the fiat money is returned to the Customer's account with the corresponding transaction costs deducted. In case of repeated repetition of transactions of this kind, the Contractor unilaterally suspends cooperation with such a Customer.
6. Force majeure (force majeure circumstances)
6.1 The parties to the Regulations (agreement) are not liable to each other for non-fulfillment or improper fulfillment of their obligations at the request of the Customer, if this occurred as a result of force majeure circumstances (force majeure).
6.2. The parties agree that natural disasters, fires, floods, terrorist acts, social upheavals, disruptions in the functioning of payment systems, energy supply systems, communication networks and Internet service providers are considered force majeure circumstances.
6.3. The onset of force majeure does not relieve the parties from fulfilling their obligations at the request of the Customer. The parties fulfill such obligations within the terms established by these Regulations (agreement), after the termination of the events specified in clause 6.2.
7. Additional provisions.
7.1 By resorting to the services of the Contractor, the Customer agrees that the Contractor is solely responsible within the framework of these Regulations (agreement), in the amount of fiat money or digital (electronic) currency received from the Customer and does not give additional guarantees to the Customer, and does not bear him additional responsibility. Accordingly, the Customer does not bear additional responsibility to the Contractor.
7.2 The Contractor does not accept applications from tax residents of the following countries, wherever such residents are located: the United States and North Korea.
7.3. Joining the Regulations (agreement), the Customer and the Contractor understand as a legally significant act (agreement), drawn up in writing, and accept its terms in full.
7.4. The Contractor has the right to refuse to adhere to the Regulations (agreement) to any potential Customer without explaining the reasons within 24 hours from the moment of filing an application for accession to such Regulations (agreement).
7.5. The Contractor does not provide services to persons who have not reached the full age of majority in accordance with the current legal norms in force in the jurisdiction of the potential customer.
7.6. The Contractor has the right to demand from the Customer an electronic copy (scan) of a significant page of the identity document, where the full name and photograph of the Customer will be clearly visible, while the series and number of the document must be hidden.
7.7. The Contractor has the right to demand from the Customer a selfie of the Customer with an identity document, on which the full name and photograph of the customer will be clearly visible, and the date and time of the selfie will be indicated on a sheet of paper in the other hand, the address of the Contractor's website (www.ccdesk.cc), while the series and the document number must be hidden
8. Risk Disclosure.
8.1. By joining this Regulation (agreement), the Customer assumes in full all the risks associated with the functioning of his bank accounts and wallets in electronic systems.
8.2. By joining this Regulation (agreement), the Customer understands and assumes all market risks when purchasing or selling digital (electronic) currencies.
8.3 By joining this Regulation (agreement), the Customer realizes and assumes the risks associated with the use of the Contractor's services for the purpose of laundering funds obtained by criminal means, performing exchange transactions using the exchange results to commit illegal actions. The Customer understands and agrees with the legality of the application by the Contractor of the measures described in clauses 4.16 and 4.17 of these Regulations (agreement).
9. Claims and Disputes.
9.1. Claims under this agreement are accepted by the Contractor in the form of an e-mail, in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified in the Contacts section.